SolPay AI: secure, automate, and improve the reliability of your tax-free operations
SolPay goes beyond tax-free processing solutions.
Discover SolPay AI — a technology layer embedded across our solutions: SolPay Mobility, SolPay Online, and our custom deployments.
Running continuously in the background, SolPay AI reduces errors, strengthens compliance, and improves the overall experience — completely transparently for your teams. AI designed to support the people working on the sales floor.
BUILT-IN REGULATORY COMPLIANCE FROM THE FIRST STEP
SolPay AI operates during POS data processing to reduce the risk of non-compliant tax-free forms.
Through automated receipt analysis, it improves the quality of mandatory field completion — even when the documents provided are imperfect (blurry photo, incomplete description, or missing information).
AI also helps generate more accurate merchandise descriptions and reduces categorization errors through an automatic matching system that links product descriptions with customs categories.
Immediate results:
- Higher tax-free form validation rates
- Reduced regulatory risk
- Stronger protection for all stakeholders
Ecosystem security and fraud prevention
SolPay AI analyzes the consistency and patterns of user activity to detect anomalies, unusual behavior, or attempts to bypass regulatory rules.
It also flags suspicious or inconsistent documents.
In short:
- Improved processing quality
- A smoother experience for travelers while maintaining personalized, human-led support
AI supporting human customer service
SolPay AI also acts as an assistance tool for customer service teams.
It never replaces human support — it enhances team efficiency.
By analyzing incoming emails, it automatically classifies requests (tax-free status, VAT refund, missing documents, process questions, etc.), helping teams prioritize cases and respond faster.
Concrete benefits:
- A smoother experience for travelers while maintaining personalized support
- Faster response times
- Higher processing quality
Practical, unobtrusive AI
At SolPay, AI is designed as a practical tool to improve reliability and performance — not as an abstract technology promise. It operates quietly in the background to simplify operations, secure transaction flows, and improve the experience without adding complexity or removing the human element from customer relationships.
Transform your tax-free service with AI
SolPay AI operates where it matters most: regulatory compliance, operational security, and operational efficiency.