SolPay Mobility: mobile tax-free away from the register
A mobile solution that lets your team process tax-free transactions anywhere on the sales floor — without tying up the register and without disrupting the customer journey.
Who is SolPay Mobility for?
SolPay Mobility is designed for retailers with an international customer base who need to process tax-free transactions quickly, without complexity, and without interrupting the customer flow.
A few examples:
Tax-free for sporting goods stores
Tax-free for fashion and accessories stores
Tax-free for perfumeries
Why choose SolPay Mobility?
Without SolPay Mobility
- Tax-free ties up the register
- 5 to 7 extra minutes per sale
- Multiple manual data entries
- Risk of errors
- Long lines during peak hours
- Administrative burden
With SolPay Mobility
- Tax-free handled away from the register
- Processed in 30 seconds
- Data retrieved automatically
- Fewer human errors
- Smooth flow, even during rush hours
- Built-in, fully compliant processing
With SolPay Mobility, tax-free is handled directly next to the customer — without blocking the register. The store flow stays smooth, and no sales opportunity is missed.
Trusted by SolPay Mobility users
SolPay Mobility is already deployed in stores, brands, and retail networks with high international tourist traffic.
These partners share a common goal: streamlining in-store tax-free processing while protecting the customer experience and store operations.
tax-free directly from a smartphone
The SolPay Mobility device is provided, configured, and ready to use out of the box. Its intuitive interface is accessible to any sales associate and allows the tax-free form to be created directly on the sales floor, with instant printing or email delivery. Tax-free becomes a natural extension of the sales interaction — no trip back to the register required.
tax-free in a few simple steps
1. Identify an eligible customer
The sales associate offers tax-free to a traveler who is not a resident of the European Union.
2. Automatic retrieval of sale information
The sales associate scans the documents — customer and transaction data are automatically populated in the interface.
3. Generate the tax-free export form in seconds
Thanks to data synchronization, the tax-free form is pre-filled and ready to be issued.
4. Hand the form to the customer
The customer leaves with their form (paper or digital), instructions for customs validation, and a pre-paid return envelope provided by SolPay.
5. SolPay handles the rest
Once the form is issued, SolPay manages follow-up, administration, and the refund process. For the sales associate, the transaction is complete — no burden, no risk, no complexity.
Key features of SolPay Mobility
Core features
SolPay Mobility automates all the data required for tax-free processing.
- Automatic retrieval of sale information
Sale data is captured via receipt scanning, eliminating manual re-entry and reducing errors. - Fast retrieval of customer information
Customer data is read automatically from the passport and payment card, ensuring complete and accurate records. - Smartphone provided by SolPay
The device is supplied by SolPay — with a printer if needed — so your team can process tax-free anywhere on the sales floor. - POS software integration
The mobile device provided by SolPay integrates with leading systems on the market (Fastmag, Shopify POS, Orisha, etc.).
Differentiating features
Built for high-traffic environments, SolPay Mobility also includes advanced capabilities:
- Customer choice of refund method directly in store (depending on available options)
- Support for major international card networks (Visa, Mastercard, Amex)
Additional options to fit your store
Depending on your needs, the solution also supports:
- Refunds via Alipay or Wechat Pay,
- Customizable customer refund percentage,
- Form printing or multi-recipient email sending,
- Automatic draft saving and hardware/supply management from a dedicated interface.
Compliance and reliability: a prerequisite, not an option
With SolPay Mobility, compliance is built in from the start and integrates seamlessly with your store operations.
SolPay is an operator approved by French customs and a PABLO-certified solution.
Every form is compliant, tracked, and secured, significantly reducing customs rejections.You sécurisez vos ventes, vos équipes et vos clients, sans complexité opérationnelle.
The concrete benefits of SolPay Mobility
For your store
- Free service,
- Tax-free processed in 30 seconds,
- More completed tax-free transactions,
- Fewer lost sales during peak hours,
- A premium in-store service that enhances your brand.
For your teams
- Zero manual customer data entry,
- Tax-free handled away from the register
- Intuitive tool designed for the sales floor, not the back office
- Less stress during busy periods.
For your international shoppers
- Dedicated customer support available for any questions,
- Less waiting,
- A smooth, reassuring experience.
Setting up SolPay Mobility in your store
Deployment is simple and fast: a professional terminal provided and configured, quick installation, and a short onboarding session for your team. The SolPay team also provides ongoing support to ensure a smooth and successful rollout.
At SolPay, no solution is predefined: a dedicated expert analyzes your store operations and on-floor challenges to design the most relevant setup — whether that means mobility, POS integration, or a fully custom workflow.
Ready to streamline tax-free in your store?
Do you manage a high-traffic or highly mobile retail environment?
SolPay Mobility is the most effective solution to secure your sales and deliver a smooth, premium customer experience.
