SolPay Online: digital tax-free shopping
A fully web-based solution, designed to integrate with your checkout process and manage tax-free transactions easily — without slowing down your sales team.
Who is SolPay Online for?
SolPay Online is designed for independent boutiques as well as retail chains that want to offer tax-free shopping without adding complexity to their daily operations.
The solution is easy to deploy and works with your existing store setup, with no technical constraints or hardware to install. It provides a fast, reliable way to process tax-free transactions in store.
A few examples:
Tax-free for jewelers and watch retailers
Tax-free for fashion and accessories stores
Tax-free for pharmacies
Why choose SolPay Online?
Without SolPay Online
- Dedicated tax-free tool required
- 5 to 7 extra minutes per sale
- Multiple manual data entries
- Risk of errors
- Poor customer experience
- Administrative burden
With SolPay Online
- Works with your existing setup
- Tax-free processed in 30 seconds
- Data retrieved automatically
- Fewer human errors
- Smooth customer experience
- Built-in, secure compliance
With SolPay Online, tax-free processing becomes a powerful sales driver. Your team focuses on the customer relationship — SolPay takes care of the rest.
Trusted by SolPay Online users
SolPay Online is already used by many independent stores, brands, and retail networks that want to offer tax-free simply, without technical constraints or operational disruption.
These partners share a common goal: streamlining in-store tax-free processing while keeping operations compliant and delivering a better customer experience.
How does SolPay Online work in store?
SolPay Online is accessible with secure login credentials specific to your store.
From this interface, your team can process tax-free transactions, adjust the customer refund rate, track year-to-date performance, and access documents such as customs regulations.
Quick to learn and easy to use — no technical installation required. The solution runs directly on your existing device (computer, tablet, or laptop).
Tax-free in a few simple steps
1. Identify an eligible customer
The sales associate offers tax-free to a customer who is not a resident of the European Union.
2. Automate the transaction
Customer data and transaction information are processed automatically through SolPay Online.
3. Validate the tax-free form
The form is issued and ready for customs validation when the customer leaves the European Union.
4. Customer receives their refund
Once validated by customs, the refund process is completed.
Key features of SolPay Online
SolPay Online includes all the essential features to offer tax-free shopping simply, without adding complexity to your team’s daily operations.
Essential features
- Zero administrative burden related to tax-free
SolPay handles all administrative, accounting, and regulatory obligations related to tax-free shopping.
Result: no administrative or accounting management for your store. - Automatic retrieval of sales information
Sales information is automatically retrieved via a receipt scan or direct synchronization with your POS software.
Less re-entry, fewer errors, significant time savings per tax-free transaction. - Automatic retrieval of customer information
Traveler data is collected without manual entry using a passport reader.
Smoother experience for the customer, enhanced security for the retailer. - Integration with POS software
SolPay Online connects to the main systems on the market (Fastmag, Shopify POS, Orisha, etc.). Data is synchronized automatically, without re-entry, and tax-free fits into your existing tools.
Differentiating features, designed for real operations
- Magic ID
If an international customer has already achieved a tax-free transaction with SolPay, their information is automatically pre-filled (name, first name, email address, country of residence…).
Even faster processing during peak periods. - Choice of refund method
Your customer can choose their refund method: bank card, wire transfer, or cash (depending on available options).
A personalized experience, tailored to international travelers’ expectations. - Acceptance of major payment networks
Support for Visa, Mastercard, and American Express networks. International compatibility and simplified refunds.
Features to manage your activity
- Automatic archiving
All your forms centralized and accessible at any time. - Dashboard
Volumes, amounts, nationalities: a clear view to manage your performance. - Multi-recipient sending
Email or print with one click.
Easy sharing with your customers or accounting department.
A compliant and secure solution
SolPay is an operator approved by French customs with solutions certified PABLO.
SolPay Online integrates strict compliance with customs regulations, automatic consistency checks (identity, payment, refund), and full traceability of operations.
Objective: ensure controls, refusals, and long-term compliance, without additional burden on your teams.
Concrete benefits for your store
For your store
- Tax-free processed in 30 seconds
- Completely free service
- More completed sales
- Enhanced premium image with your customers
For your teams
- Less manual data entry
- Solution runs directly on your existing device
- Simple and intuitive tool
For your customers
- Autonomy in tracking their refund
- Less waiting time in store
- A simple and reassuring process
- Dedicated customer service
SolPay currently supports over 4,000 partner stores, processes 500,000 tax-free forms each year. A strong field presence, with customer support available 6 days a week to assist retailers and travelers.
Implementing SolPay Online in your store
Setting up SolPay Online is fast and does not disrupt your operations: immediate deployment, full support from SolPay teams, installation, training, and ongoing support included, no downtime for your teams or tools.
Each project is supported by a SolPay expert, who takes the time to understand your organization, customer flows, and existing tools to guide you toward the configuration best suited to your point of sale.
Simplify tax-free in your store now
Want to simplify tax-free shopping in your store without technical constraints?
SolPay Online enables you to offer fast, compliant, and profitable tax-free shopping, perfectly integrated into your organization.
