tax-free for Jewelry & Watch Retailers
Key takeaways for High Jewelry, Watchmaking & Silversmithing:
- Tax-free is now an expected service in the luxury retail world
- With SolPay, tax-free integrates seamlessly into the checkout flow
- A customer experience aligned with High Jewelry, Watchmaking & Silversmithing standards
Jewelry and watch retailers are among the most attractive sectors for international shoppers.
High-value products, exceptional purchases, and discerning clientele: tax-free represents a major sales driver and a key service standard for your sector.
With SolPay, tax-free integrates naturally into the purchasing experience — with no added complexity for your teams.
They Use SolPay Every Day
Why Is tax-free Essential for Jewelry and Watch Retailers?
Every purchase is built on trust, expertise, and the quality of service provided. For your international clientele, tax-free is now a fully expected service — on a par with expert advice or transaction security.
Concrete benefits for your business:
Make your pieces more attractive,
without commercial discounts affecting your margins.
Facilitate purchase decisions,
even for the highest-value transactions.
Deliver an exceptional customer experience,
through a seamless journey aligned with luxury retail standards.
Strengthen your reputation as an expert house,
serving a demanding international clientele and building long-term loyalty.
With SolPay, tax-free becomes a natural part of the in-store purchasing experience and a genuine sales driver. Recognized across the High Jewelry, Watchmaking & Silversmithing sector, we have been designing tax-free solutions for years, built to meet the standards of a high-end international clientele — in line with your service and brand image.
How Does SolPay Support Jewelry Houses?
SolPay’s solutions are designed to meet your specific requirements, where every detail matters.
A seamless client relationship flow
Thanks to intuitive interfaces, your teams stay focused on advising clients and delivering the experience — even during peak periods.
Enhanced customs document security
SolPay ensures full data traceability, from the creation of the tax-free form through to post-sale customer follow-up.
Flexible integration or standalone use
SolPay solutions adapt to your organization: they integrate into your existing environment or operate on a standalone basis, without disrupting your tools.
They are also compatible with many widely used point-of-sale systems, including Odeis, Shopify POS, Jewely HBJO, and Bijou 3.
You keep your existing software: SolPay solutions integrate into your processes with no technical constraints.
A recognized, compliant operator
SolPay is a tax-free-refund operator approved by French and Belgian customs, ensuring full compliance and peace of mind every day.
SolPay’s Support
Proof of our field expertise: SolPay already supports many boutiques, with deep operational knowledge of the sector’s challenges.
Our tax-free Solutions for Jewelry Houses
SolPay offers solutions adapted to all store sizes in the High Jewelry, Watchmaking & Silversmithing sector, from independent boutiques to multi-store houses.
SolPay Online
Simple, secure tax-free, accessible from a PC, tablet, or smartphone.
A fast-to-deploy solution, ideal for integrating tax-free without changing your habits.
SolPay Mobility
Mobile tax-free, right at your clients’ side.
Using a provided smartphone, your teams can process tax-free without leaving the sales floor — for a seamless and discreet experience.
Custom Solutions
For stores or retail networks with specific needs, SolPay designs personalized solutions.
Integration, multi-store organization, specific workflows — the solution adapts to your model, not the other way around.
Operational Relief for Jewelry Retailers
Standard tax-free with PABLO-I is available — but the entire operational burden falls on you. Generating tax-free form, tracking unvalidated or disputed files, and managing tax liability directly.
The result: valuable sales staff time absorbed by administrative tasks and significant operational pressure, especially on high-value transactions.
With SolPay, the logic shifts: you sell, we manage the tax-free process. Fewer errors, fewer rejected tax-free form — and real relief for your teams, who no longer have to handle this complex and risky part of the process.
And because the customer experience doesn’t end at the point of sale, our France-based customer support takes over after the tax-free form is issued to answer any questions.
Switching Operators, Simply
Audit of your current situation: needs, organization, volumes, etc.
Configuration and integration of our solutions to match your tools
Team training, including seasonal staff
Responsive support 6 days a week for your teams and your clients
Ready to Grow tax-free for Your House?
Offer your international clients a seamless and fully controlled tax-free service while securing your sales and operational processes.
Frequently Asked Questions
What jewelry items can be offered tax-free?
New jewelry sold in a jewelry store can benefit from tax-free provided the regulatory minimum purchase amount is reached—€100.01 in France and €125.01 in Belgium. Fine jewelry, watchmaking, and high jewelry pieces are among the most commonly eligible categories.
SolPay supports stores in ensuring compliant, secure, and fully controlled management.
What documents must be requested from the customer during a tax-free purchase?
To process tax-free, you must verify the customer’s original passport and, if necessary, proof of residence outside the EU. The information entered must strictly match the document presented.
What is the maximum refundable amount for tax-free?
There is no defined maximum refundable amount. However, beyond certain thresholds, optional fields become mandatory.