tax-free for Pharmacies and drugstores
Key takeaways about tax-free for Pharmacies and drugstores:
- Tax-free enhances your pharmacy’s premium and expert positioning
- Tax-free is a key revenue driver for Pharmacies and drugstores in tourist areas
- It increases average transaction value
- Many pharmacy and drugstore products are eligible for tax-free (dermo-cosmetics, hygiene products, cosmetics, dietary supplements…)
Pharmacies and drugstores located in tourist areas welcome an international clientele particularly drawn to well-known French brands with a strong image, synonymous with quality and expertise.
With SolPay, tax-free becomes a genuine business driver — simple to activate and seamlessly integrated into the daily operations of your pharmacy or drugstore store.
They Use SolPay Every Day
Why Is tax-free a Growth Driver for Pharmacies and drugstores?
An international tourist clientele with a strong appetite for French brands
Internationally recognized French brands such as Avène, La Roche-Posay, Bioderma, and Caudalie are particularly sought after by international shoppers.
This rich product offering naturally encourages them to purchase more — taking advantage of their visit to discover new products, complete their routine, or stock up on their essentials. This is especially true since your international shoppers often compare prices between France and their home country, making tax-free a powerful purchase trigger.
Beyond the price advantage, it is also a differentiating service that enhances your pharmacy’s image and enriches the shopping experience for international tourists.
Higher average transaction value
Tax-free encourages complementary purchases — whether a second product, a premium format, a gift set, or a full-size item. It acts as a genuine value accelerator, without commercial discounts, increasing the average basket while preserving your margin.
An expected service
In tourist areas, offering tax-free has become a real retail standard. This service allows you to capture these sales and build loyalty among a high-potential international clientele, with a direct and measurable impact on your revenue.
How Does SolPay Simplify tax-free for Pharmacies?
SolPay solutions have been designed to address the specific constraints of Pharmacies and drugstores, where customer flow, precision, and compliance are essential.
Fast processing
Tax-free is completed in 30 seconds, even during peak hours, thanks to automatic passport and credit card reading, helping reduce input errors.
Turnkey setup
Easy to deploy, the solution works on computer, tablet, or smartphone and adapts to both independent pharmacies and pharmacy chains.
Point-of-sale materials provided
Window stickers, counter displays, and more — clearly indicating to international shoppers that your pharmacy offers tax-free shopping.
Reliable and Continuous Support
At SolPay, support is an integral part of the solution.
Our teams train your staff to ensure smooth and stress-free tax-free management and handle customer inquiries after the tax-free form is issued.
This support includes bilingual customer service, adapted to your international clientele, as well as client assistance accessible to both your teams and your customers.
Our customer service team, based in France, ensures proximity, responsiveness, and continuity in all interactions.
Which Pharmacy and Drugstore Products Are Eligible for tax-free?
Many products sold in pharmacies fall within the premium wellness universe, particularly popular among international tourists.
These include, among others:
- Dermo-cosmetic skincare (face, body, serums, creams),
- Hygiene products,
- Specialized hair care products,
- Natural or organic cosmetics,
- Beauty and wellness gift sets,
- etc.
Important:
Tax-free applies exclusively to drugstore products (cosmetics, skincare, dietary supplements, and non-reimbursable medical devices). Prescription medications reimbursed by Social Security are not eligible for tax-free.
Our tax-free Solutions for Pharmacies and drugstores
SolPay Online
A simple and secure solution accessible from PC, tablet, or smartphone.
Ideal for deploying tax-free quickly, with or without a point-of-sale system.
SolPay Mobility
Mobile tax-free, right where the customer is.
A dedicated smartphone is provided to streamline sales, even during peak periods.
Custom Solutions
For pharmacy networks or stores with specific needs, SolPay designs tailored solutions.
The solution adapts to your business model.
Immediate Operational Relief
Standard tax-free with PABLO-I is available — but the entire operational burden falls on you: issuing tax-free form, processing unvalidated or disputed files, and managing direct tax liability risk. The result: valuable staff time absorbed by administrative work and significant operational pressure on high-value transactions.
With SolPay, the logic changes: you sell, we manage the tax-free process. Fewer errors, fewer rejected tax-free form, and real relief for your teams, who no longer have to manage this complex and risky part of the process.
And because the customer experience does not stop at the point of sale, our France-based customer service team handles all customer inquiries after the tax-free form is issued. A seamless and reassuring experience that accelerates purchase decisions and increases average transaction value.
Switching Operators — Simply
Audit of your current situation: needs, organization, volumes, etc.
Configuration and integration of our solutions according to your tools
Team training, including seasonal staff
Responsive support 6 days a week for your teams and your customers
Ready to Develop tax-free in Your Pharmacy or Drugstore?
Activate tax-free as a revenue driver, while offering a seamless and reassuring service to your international clientele.
Frequently Asked Questions
Can a pharmacy offer tax-free?
Yes. Pharmacies and drugstores located in tourist areas can offer tax-free on many categories of non-medical products.
How do you offer tax-free in a Drugstore?
With a tax-free solution such as those offered by SolPay, tax-free integrates seamlessly into the sales process without complicating your teams’ work.