Understanding tax-free shopping
Discover how to attract international shoppers, increase your average basket size, and easily navigate tax-free shopping regulations. Customer eligibility, eligible products, and how tax-free works by country: get the practical insights you need to grow your business.
Who is eligible for tax-free shopping?
Quickly identify eligible customers (residency, age, length of stay) and confidently serve international shoppers in your store.
Why offer tax-free shopping?
Boost your sales and average basket size: discover why offering tax-free in your store is a powerful driver of growth for retailers in tourist areas.
Stores and products eligible for tax-free shopping
Which products qualify for tax-free, and which stores can offer it? Customs rules, exclusions, and best practices to help you sell while staying fully compliant.
How does tax-free shopping work for retailers?
Latest News
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Article
Shopify POS: In-store checkout, inventory & VAT refunds
Discover how Shopify POS connects online and in-store sales, synchronises inventory and simplifies tax-free shopping through its integration with SolPay.
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Article
PABLO Modernization: What’s changing for stores that offer tax-free shopping
French Customs introduced new information requirements when creating a tax-free form: the receipt number and, for each item priced at €500 or more, its type and brand. Here’s what your team needs to know at the point of sale.
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Resources
Weddings in france: what if tax-free shopping also had a place on the big day?
WEDDINGS IN FRANCE: WHAT IF TAX-FREE SHOPPING ALSO HAD A PLACE ON THE BIG DAY? France has always held a special place in the world of weddings and elegance. Designer dresses, custom-made suits, jewelry, shoes, accessories, floral arrangements… French expertise attracts international customers looking for unique pieces to celebrate one of the most important moments…
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Article
How Did British Travelers Become Such a Valuable Customer Segment For French Retailers After Brexit?
For French retailers, particularly in the luxury sector, Brexit has turned into a significant business opportunity. Five years later, the result is striking: tax-free sales have increased by 550%.
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Article
Duty Free vs. Tax Free: What’s the Difference?
The terms duty free and tax free are often confused by international travelers. However, these two systems operate differently and apply to different shopping situations.
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Article
Why Fashion Retail Stores Have Everything to Gain from Tax-Free Shopping
France remains one of the world’s premier shopping destinations, with fashion standing out as one of its greatest attractions. For international travelers who reside outside the European Union, shopping in France means access to exceptional craftsmanship, iconic brands—and one significant advantage: tax-free shopping.
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Article
Tax-Free Shopping in Pharmacies: An Overlooked Growth Opportunity
In recent years, French pharmacies have become tourist attractions in their own right. From Paris to the French Riviera, they are drawing countless international visitors. On TikTok, the hashtag #FrenchPharmacies has generated millions of views, turning pharmacies and parapharmacies into symbols of French wellness and beauty.
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Customer stories
How Histoires de Parfums Modernized Tax Refunds in Its Boutique Thanks to Shopify POS
With an international clientele representing between 50% and 75% of its business, the checkout experience is a key part of the customer journey.
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Article
Tax Refunds in Optical Stores: An Often Underestimated Growth Lever
In the optical sector, you interact daily with customers who are highly attentive to quality, service, and personalized support. But have you considered offering an additional service: tax refunds (VAT reimbursement for non-EU residents)?